Delivery Information

We provide international posting on all products. As we are based in Hong Kong, so the shipping rate will vary.
Please make sure your delivery address is correct when you order, if you wish to change it please contact us as soon as possible via “Contact” page.

If you live in Hong Kong, your order should take around 2-7 working days depending your chosen delivery method and products. 
If you live outside Hong Kong, delivery time can be anything from 2-5 weeks, depending on how far your order has to travel. If it doesn’t arrive within a month of your order, please contact us.

Returns & Refunds

If there are any problems with a product that your wish to have a refund, please contact us as soon as possible so that we can give you details on how to return it. Returns are paid for by the buyer using tracking to make sure your return gets back to me. All returns are to be in new condition, in the same packaging (unused and undamaged). We accept refunds within 7 days from the date of delivery.

Thank you for shopping at Eding Illustration.